At Gastro Gas, we understand that whether you’re outfitting a professional kitchen or upgrading your home cooking setup, timely and reliable delivery of your gas solutions and culinary equipment is essential. Our global shipping network ensures your premium products arrive safely and efficiently, wherever your culinary adventures take you.

Our Shipping Options

Standard Shipping

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Tracking: Full end-to-end package tracking

Ideal for customers who need their gas connectors, regulators, or kitchenware with predictable delivery times.

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: Free on orders over $50
  • Tracking: Basic tracking available

Perfect for larger orders of cookware, dinnerware, or bulk gas products where delivery speed is less critical than cost savings.

Order Processing & Delivery Timeline

All orders undergo careful preparation to ensure your gas equipment and kitchen products arrive in perfect condition:

  1. Order Processing: 1-2 business days (excluding weekends and holidays)
  2. Dispatch Notification: You’ll receive tracking information when your order ships
  3. Transit Time: Begins after dispatch (see shipping options above)
  4. Customs Clearance: May add 1-3 days for international orders

Shipping to Professional Kitchens Worldwide

As specialists in both commercial and residential culinary solutions, we’ve optimized our shipping processes for:

  • Gas Products: Safe packaging for regulators, valves, and connectors
  • Fragile Items: Special care for glassware and ceramic dinnerware
  • Heavy Equipment: Secure packaging for cookware and propane tanks

Important Shipping Notes

  • We currently cannot ship to some remote areas and parts of Asia
  • Propane tanks ship with special safety considerations – delivery times may vary
  • Duties and taxes are the responsibility of the recipient for international orders
  • Signature may be required for delivery of certain gas products

Easy Returns Within 15 Days

We stand behind every gas product and kitchen item we sell. If you need to return an item:

  • Contact us at [email protected] within 15 days of receipt
  • Return shipping is at customer’s expense unless item is defective
  • Original packaging required for gas-related products

For professional chefs and cooking enthusiasts around the world, Gastro Gas delivers more than products – we deliver the tools for culinary excellence. Place your order today and experience our commitment to quality from checkout to delivery.